ILearning and EHomeStudy: Multimedia training and assessments for field survey staff

Abstract

Survey data collection projects strive to collect high quality data from survey respondents. The quality of the data collected is greatly dependent upon the effectiveness of field interviewers (FIs) to conduct inperson screenings and interviews. Training FIs and subsequently assessing their knowledge of project protocol, methods and interviewing techniques is critical to the overall success of any data collection effort. For large surveys, as the number of FIs increase, the cost of inperson training can become prohibitively large. As a cost effective solution to increase the quality of the field data, we developed a suite of web and media based training and assessment tools called iLearning and eHomeStudy for training field staff. Besides saving the project costs associated with inperson training, we are also able to provide refresher trainings throughout the year. This application also enables FIs to view standardized training courses at their convenience and at their own pace. This paper describes the technical details, key features and benefits of this application suite, and also it includes some details on user satisfaction and future directions.