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Return on investment of a work-family intervention
Evidence from the work, family, and health network
Pinto Pereira Barbosa, C., Bray, J. W., Dowd, W., Mills, M., Moen, P., Wipfli, B., Olson, R., & Kelly, E. L. (2015). Return on investment of a work-family intervention: Evidence from the work, family, and health network. Journal of Occupational and Environmental Medicine, 57(9), 943-951. https://doi.org/10.1097/JOM.0000000000000520
OBJECTIVE: To estimate the return on investment (ROI) of a workplace initiative to reduce work-family conflict in a group-randomized 18-month field experiment in an information technology firm in the United States. METHODS: Intervention resources were micro-costed; benefits included medical costs, productivity (presenteeism), and turnover. Regression models were used to estimate the ROI, and cluster-robust bootstrap was used to calculate its confidence interval. RESULTS: For each participant, model-adjusted costs of the intervention were $690 and company savings were $1850 (2011 prices). The ROI was 1.68 (95% confidence interval, -8.85 to 9.47) and was robust in sensitivity analyses. CONCLUSION: The positive ROI indicates that employers' investment in an intervention to reduce work-family conflict can enhance their business. Although this was the first study to present a confidence interval for the ROI, results are comparable with the literature