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A summary of findings across survey years 2000–2003
Mobley, L., Wang, J., McCormack, L., Lynch, J., Squire, C., Kenyon, A., & Booske, B. (2005). The Medicare CAHPS® disenrollment reasons survey: A summary of findings across survey years 2000–2003. University of Wisconsin-Madison and RTI International. Centers for Medicare & Medicaid Services, CMS Contract No. 500-900-0061-TO#5 http://www.cms.hhs.gov/CAHPS/Downloads/2003CAHPSDisenrolReasonsSubgrpAnFinalRPT.pdf